Frequently asked questions.
General
What does AddedHours do?
We make Competitor Intelligence, a pricing tool for licensed vehicle dealerships. Everything we make is meant to hand people back their time.
Who is behind AddedHours?
AddedHours is run by its two founders, Jacob Baggott and Kris Mahler. You can reach both of us at system@addedhours.ai.
Where are you based?
Calgary, Canada. AddedHours Ltd is a Canadian company.
Competitor Intelligence
What is Competitor Intelligence?
A tool for licensed vehicle dealerships. It reads the public websites of the rival dealerships in your market and shows how your inventory and prices compare: prices, stock and days on lot, with market summaries, price charts, unit-level detail, CSV exports and watchlists.
Where does the data come from?
From the dealerships’ own public websites. We read public pages only, with a crawler that identifies itself. Every price is shown as the dealership published it, with the time we read it, and if a price can’t be verified, it isn’t shown.
How often is it updated?
Dealership websites are read on a regular schedule, and every price shows the time we read it. If a dealership’s site couldn’t be read, your report names it as not covered, with the reason, so a gap never passes for an empty lot.
Is there a free trial?
Yes. Competitor Intelligence starts with a 14-day free trial. You add a card to start, and nothing is charged until day 15. Cancel before then and you pay nothing.
Working with us
Who owns my data?
You do. We host and run Competitor Intelligence on our own accounts, so there’s nothing to install or maintain. If you ever leave, we export your data or hand it over.
Accounts and billing
How much does it cost?
Competitor Intelligence is CAD 99.99 a month for one login, or CAD 149.99 a month for the Business plan with five logins (extra logins CAD 24.99 a month each). Billed yearly, it is CAD 999.99 or CAD 1,499.99. Prices are plus GST and any provincial sales tax.
How do I cancel?
Any time, from your account page or by emailing system@addedhours.ai. Your plan stops at the end of the month or year you have paid for, and you keep access until then. We refund your first payment if you ask within 24 hours; after that, payments are not refunded. Once your plan ends, email us and we export or delete your data within 30 days. See our Cancellation Policy and Refund Policy.